Our mission: To de-mystify law firm IT and be the trusted and independent technology advisor to UK-based law firms
Founded in October 2011 by David Baskerville, initially undertaking sub-contractor or interim project roles before changing tack to more traditional consultancy.
With a true passion for technology, we bring a wealth of experience and energy to your projects. Our clients see us as a ‘safe pair of hands’ tackling IT challenges head on so that they are resolved with the minimum of fuss.
Our aim is that most of your IT should be invisible, working well in the background as a platform so that you can focus on the really exciting stuff, the type of technology that will make you stand out from your competitors and allow you to provide differentiating levels of client service.
At the same time, we work hard to ensure that everybody involved feels included and confident, creating an atmosphere of positive collaboration. We recognise that all firms and individuals are unique and have a different appetite for technology and change.
Let us help you cut through the challenges and find your passion for technology.
Technology strategists, problems solvers and ‘doers’
In the last 5 years we have undertaken…
Procurement & Selection Projects
System & Training Implementations
Long-term advisory partnerships
We carry out detailed reviews that deliver an independent assessment of your current IT service and provide options to support your short and long-term business goals.
We can provide a full IT strategic review or focused reviews on particular aspects
We are experienced in supporting firms in the definition of requirements and the identification and procurement of the best solution. Be that Software, an out-sourced service or enhancement of internal skills.
We are equally as versed at negotiating improvements with an existing solution.
From our perspective, the most successful projects are those that we help to deliver, ensuring that you can maximise on our knowledge of your firm and the time spent in reviewing the requirements and selecting the right solutions
Depending on the size of your internal team and their capabilities, we can provide high level support or a more hands on service.
We are proud of the fact that many of our client engagements far outlast the initial project, and we are often retained to provide longer term strategic support.
We are able to provide experience from our years working in Legal Practice and further years working as consultants with many firms and suppliers.
We support our clients with using their IT systems effectively by training their staff on the software and processes they need to use in their day-to-day roles. This could be implementation training on a new product, or some upskill training on existing ones. We also offer support to new starters with our bespoke new starter induction programmes.
Training is an essential part of firms understanding their IT.
The majority of our consultants have held board level positions in law firms as well as being experienced consultants.
We bring operational hands-on know-how as well as managerial and consulting experience, meaning that we consider not only the technical IT aspects of your project, but also the broader business needs and the human element – what it’s like for users.
You will find us friendly and helpful, but focused on delivery.
Project type: PMS Selection A Practice Management System lasts for 10-15 years. It’s the one system that can change a law firm. PMS selection has no room for error. The selection process is as important as the system selected. Paris Smith LLP is one of the largest...
Project type: Strategy development; project management; supplier selection for new hosted environment and practice management system; lockdown go-live Scope The project began in December 2018. At that time, Gotelee took its hosted IT environment and its practice...
Project type: IT Supplier Relationship Consultancy Scope Endeavour was just over halfway through a 3-year contract with its managed service provider (MSP) but the firm did not feel it was receiving an ideal level of service and support, particularly in respect of...
Project type: Cyber audit & IT review Following a sustained period of growth and a doubling of the partnership, Howes Percival committed to a significant program of IT expansion and transformation. This would see the replacement of the incumbent Envision PMS and...
Project type: Managed service provider (MSP) selection; document management selection and roll-out Scope When former Linklaters partners Michael Bott and Mirthe van Kesteren started the IT and systems planning for their new start‐up – Bott Van Kesteren Partners – they...
Project type: Cyber audit & IT review Scope With the chambers having doubled in size in five years and keen to keep operations tight and professional, we were invited in initially to review and advise on security and encryption measures. But it soon became clear...
“Nothing short of legendary. It’s an incredible achievement. Two things are notorious in an IT project of this size. They never complete on time and they always cost a minimum of 25% more than budgeted. This has been landed – and very successfully – on the very day we wrote in tablets of stone – and under budget.”
Andrew West – Managing Partner, Gotelee Solicitors
“In David, you are getting not just a highly knowledgeable and experienced professional, but an astute, affable ally who takes time to explain things in layman’s terms and deals pragmatically with issues. He helped us successfully navigate a difficult situation by stepping back, seeing the bigger picture and being bold enough to broker a new relationship when the easier option was just to start over.
Fiona Fitzgerald, CEO, Radcliffe Chambers
“Although we had done a huge amount of research and due diligence in the run up to the selection project, we still hadn’t ever done a project of this scale before. We were confident but thought it made sense to seek some extra reassurance and confirmation that we were on the right lines; to maybe challenge some of our assumptions and help us clarify our thinking; and to just wrap around us a comfort blanket of experience, knowledge, insight, objectivity and encouragement.”
Mel Smith, Chief Information Officer, Buckles Solicitors LLP.
"Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm."
Robin Thain IT Manager, Lanyon Bowdler Solicitors
Our Latest Articles
When we are sat at our desks doing our day-to-day job, we know what work needs to be done, what the outputs should be and the time by which we need to do something. We all experience pressures around areas such as accuracy, speed and client service. Knowing what we...
With the PSTN/ISDN switch off fast approaching (scheduled for 2025), many businesses are wondering how this event will change the infrastructure of their enterprise and what can be done to negate any potential disruptions to business as usual. That’s why we’ve created...
A series covering simple questions that you can ask your IT Team/Managed Service Provider (MSP) to help improve security. For many law firms, dealing with cyber prevention can be mind boggling in its complexity. ‘Attack surfaces’, ‘threat actors’, ‘dark web’ – all...
In 2018 we were extremely honoured to be appointed by LawNet as the preferred IT consultancy for their membership, some 60 Law Firms. We had worked for a couple of LawNet firms prior to been appointed but have now worked for several of the members including:-
Actons, Ashtons, Andrew & Co, Buckles, Gotelees, Debenhams Ottaway, Latimer Hinks, Longmores, MFG Solicitors, Nicolas & Co, Thompson Smith & Puxton and VVW
In 2021 we were recognised by Chambers as a Band 1 consultancy in their “LawTech Guide”, this ranking was retained in both 2022 and 2023.