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Baskerville Drummond in elite Band 1 of Chambers new guide
by David Baskerville | 1 Jun 2023
Baskerville Drummond is delighted to announced that it has been given a Band 1 rating in Chambers and Partners’ new LawTech Consulting guide. In common with all Chambers’ guides and directories, this is an independent evaluation of market players, with research...
Supplier Management
by David Baskerville | 23 Jan 2023
In this article David Baskerville shares his thoughts on supplier management.
It’s 3 years since David wrote an article and subsequent handout on the subject, but it’s still high in his mind. Here’s why.
Riding the Platform Dragon
by David Baskerville | 23 Jan 2023
Regular readers of our blogs will be aware we have been vocal supporters of the Microsoft Cloud strategy and indeed introduced Microsoft Azure and 365 to our clients to replace on premise or ‘Early Cloud Multi-Tenanted Private Cloud’ solutions well before it became...
Client Snapshot: Buckles
by Baskerville Drummond | 23 Jun 2022
Project type Practice management system selectionScope Buckles was looking at a PMS to replace its long-standing SOS solution. With an ambitious growth target – to double in size by 2025 – and a multi-currency requirement, the firm was ready to move on from its...
Client Snapshot: Endeavour Partnership
by David Baskerville | 27 Feb 2022
Endeavour was just over halfway through a 3-year contact with its managed service provider (MSP) but the firm did not feel it was receiving an ideal level of service and support, particularly in respect of on-site assistance, even before the pandemic broke.
The current state of the practice management systems industry
by David Baskerville | 6 Dec 2021
The words ‘PMS‘ and ‘Innovation’ are chalk and cheese. Let’s be honest, the lack of proactive innovation in the marketplace has been a challenge for several years.
A look through Windows 11
by David Baskerville | 16 Sep 2021
Remember a few short years ago in 2015 when Microsoft announced that Windows 10 would be the last ever version of Windows and from that point on the Operating System would be a stable, evergreen platform? Well, that changed on 24th June this year when Microsoft...
Baskerville Drummond & MBL in winter training push
by David Baskerville | 23 Aug 2021
Baskerville Drummond will be delivering a number of training sessions this winter in association with MBL, one of the country’s leading providers of CPD training.
Client Snapshot: Laura Devine Immigration
by Baskerville Drummond | 1 Aug 2021
Project type PMS selectionScope Boutique firm Laura Devine Immigration (LDI) engaged Baskerville Drummond initially to run its PMS selection process to give the firm absolute confidence in their final decision, needing certainty in terms of both functional alignment...
The lot of a consultant – A message to the supplier community
by David Baskerville | 30 Jun 2021
We have all heard the saying that a consultant merely tells you the time using your own watch whilst charging a tidy sum for doing it. We would like to offer a contrary view - that often consultants are the oil that greases the gears that move a project forward. They...
Client Snapshot: Streathers Solicitors
by David Baskerville | 15 Jun 2021
Project type PMS selectionScope Streathers had looked at a number of practice management systems but lacked the internal knowledge and time to move the project forward. Baskerville Drummond was engaged to manage the selection project end-to-end, from initial...
Client Snapshot: Latimer Hinks
by David Baskerville | 28 Apr 2021
Discover how helped Latimer Hinks to provide governance around the selection criteria and process, and also to undertake the final project scoping and negotiations throughout their practice management system selection
Managed Service Providers Practice Primer
by David Baskerville | 23 Apr 2021
Following our well-received overview of the Practice Management System marketplace, we’ve now undertaken a similar appraisal of the Managed Service Providers (MSPs) market – the current state of play, vendor propositions, and potential pitfalls and how to avoid.
Capital Law
by David Baskerville | 6 Mar 2021
Project type Consultancy, PMS selectionScope As part of an on-going IT renewal program and its Envision PMS going ‘end of life’, Capital Law looked towards a new ‘best of breed’ approach. Having already deployed iManage as a dedicated DMS, it engaged Baskerville...
WhatsApp privacy – Cause for concern?
by Nigel Stott | 8 Feb 2021
The messaging app WhatsApp has recently hit the headlines due to privacy concerns, that have come about due to a recent change in its terms of service. Should this present a concern for law firms, however?
Finding the right strategic partner
by Nigel Stott | 19 Jan 2021
For any IT leader, the question of “How does my team respond to and manage constant business change” should be an ongoing theme. In the past few months, the intensity of that change has been more prevalent than ever.
Bott Van Kesteren Partners (BVK)
by David Baskerville | 12 Jan 2021
Bott Van Kesteren Partners were very clear on one thing: their IT platform had to have the same (or better) level of availability, security, reliability and functionality as that of Linklaters or any other Magic Circle law firm.
Playing with a straight bat
by David Baskerville | 24 Aug 2020
I had a call from a contact at a managed service provider (MSP) the other week. They had just lost a long-standing client to a competitor and were in a bit of a dilemma. Their customer had engaged a consultant to undertake a review and a competitive proposal process....
Microsoft 365 Automation
by Nigel Stott | 22 Aug 2020
In this final instalment on Microsoft 365, we’ll be taking a look in detail at the automation tools available.
Why your practice needs a CRM System now more than ever
by Baskerville Drummond | 13 Aug 2020
Firms are still hesitating to embrace digital and have used many excuses to avoid implementing a new CRM. Here are our 4 top reasons why you need to implement CRM now:
Stick or twist?
by David Baskerville | 2 Jul 2020
Are our current systems future-proof?
Well as nobody can fully predict the future there is no definition of a future-proof system, despite what some vendors might claim.
Collaborating Effectively in Microsoft 365
by Nigel Stott | 22 Jun 2020
In the second part of the series on Microsoft 365, we take a closer look at the collaboration tools available on the platform. In the current situation, with workforces spread geographically whilst working from their homes, the ability to effectively collaborate remotely has never been so important.
Microsoft 365 In Depth – What is Microsoft 365?
by Nigel Stott | 20 May 2020
In the first blog of a four-part series, we will take a detailed look at Microsoft 365 and what it has to offer for law firms. In 2011, Microsoft announced their Office 365 cloud-based product suite (as it was known then - it was only in April 2020 that Office...
Gotelee Solicitors
by Kevin Goosman | 20 May 2020
Strategy development; project management; supplier selection for new hosted environment and practice management system; lockdown go-live