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Why upskilling is important?

Why upskilling is important?

When we are sat at our desks doing our day-to-day job, we know what work needs to be done, what the outputs should be and the time by which we need to do something. We all experience pressures around areas such as accuracy, speed and client service. Knowing what we...

Guest Blog: PSTN switch off – Are you ready?

Guest Blog: PSTN switch off – Are you ready?

With the PSTN/ISDN switch off fast approaching (scheduled for 2025), many businesses are wondering how this event will change the infrastructure of their enterprise and what can be done to negate any potential disruptions to business as usual. That’s why we’ve created...

Basic cyber security questions for your IT Advisors

Basic cyber security questions for your IT Advisors

A series covering simple questions that you can ask your IT Team/Managed Service Provider (MSP) to help improve security. For many law firms, dealing with cyber prevention can be mind boggling in its complexity.  ‘Attack surfaces’, ‘threat actors’, ‘dark web’ – all...

Why does an Email address matter?

Why does an Email address matter?

“First impressions count” is an old, somewhat superficial saying which nevertheless portrays a simple yet powerful message. It is human nature to make snap decisions or form impressions of someone or something with minimal information but based on often subconscious...

Chat GPT

Chat GPT

Over the last few months, it has been impossible to avoid the explosion of “AI” news with a plethora of new developments and products being discussed on mainstream news, in the legal press, LinkedIn and networking events. Huge and exciting strides are being made in...

Should IT skills be tested when hiring?

Should IT skills be tested when hiring?

I have been asked the question “Should IT skills be tested when hiring” many times when working both “inhouse” and as a consultant, and I still have the same answer as I did 5 – 6 years ago…

Demystifying DMARC

Demystifying DMARC

With email being the primary method of communication for businesses, it is surprising how little the underlying architecture has changed, particularly with regard to security.

Supplier Management

Supplier Management

In this article David Baskerville shares his thoughts on supplier management.
It’s 3 years since David wrote an article and subsequent handout on the subject, but it’s still high in his mind. Here’s why.

Riding the Platform Dragon

Riding the Platform Dragon

Regular readers of our blogs will be aware we have been vocal supporters of the Microsoft Cloud strategy and indeed introduced Microsoft Azure and 365 to our clients to replace on premise or ‘Early Cloud Multi-Tenanted Private Cloud’ solutions well before it became...

Quick Wins in Microsoft

It is very difficult to know every function in each of these products, Beccy Scobell shares her personal “quick wins” in some popular Microsoft products.

Practice Makes Perfect

Practice Makes Perfect

Cathy Kirby offers tips on changing Practice Management Systems in a recent feature in PI Focus from the Association of Personal Injury Lawyers (APIL) Changing your practice management software - or any part of your major business applications - is not a decision that...

In-house trainer to consultant

In-house trainer to consultant

Today I find myself reflecting on my first 3-months as a consultant. I’m thinking about how much I have grown in my knowledge of systems, my self-confidence, and how important IT Training is!

Talking tech with David Baskerville

Talking tech with David Baskerville

As part of  British Wills and Probate Awards sponsor Exizent's new Judges Insight series,  David Baskerville, Director & Lead Consultant, Baskerville Drummond LLP, discusses the challenges he faces in encouraging technology adoption across legal services, how...

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