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GDPR – Are You Late to the Third-Party?
As we see an ever-increasing stream of high-profile data breaches and regulatory fines Sean O’Brien, Director DVV Solutions, takes a look at one of the most common weak links in law firms’ data security and GDPR compliance programs – the risks posed by third parties and suppliers.
CRM in law firms – nothing more than a tick-box exercise
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
Legal IT Outlook
The following article is based on an interview I did for Extech Cloud back in August 2019. In this COVID-19 world it strikes me even more that the barriers of not wanting to change the status quo, feeling that staff need to be controlled and the fear of change have...
The lean, mean – but not so green – IT machine
In 2017 Sir David Attenborough’s Blue Planet brought the challenge of our use of plastics to mainstream conscientiousness. Whilst most people were aware that use of one-use plastic was bad it was only the visualisation of the problems which caused a wide-spread desire...
Is this the New Normal?
They have been popular topics for years – working from home, remote working, taking phone calls anywhere, video conferencing, online presentations, collaborating on documents online. These have also been on the project plan for many organisations for some time. Some...
Vendor Management
Most firms recognise the cost of services purchased for the business but not the impact if those services were not available or the enhancement value they add to the service lawyers provide to their clients.
Attwaters Jameson Hill PMS Selection
Assisting Attwaters management to understand their requirements and to make an informed selection
Business Information Reporting Capability Review for Lanyon Bowdler
Lanyon Bowdler requested a review of their Business Information (BI) reporting capability and any need for a new solution.
Paris Smith PMS Selection
A Practice Management System lasts for 10-15 years. It’s the one system that can change a law firm. PMS selection has no room for error. The selection process is as important as the system selected.
How to Find Good Legal Sector Suppliers
It’s a typical situation whether at home or at work. You find you need a particular skill or service, but you don’t know where to turn. Perhaps you have never had this need before or worse yet, you may have been let down by the supplier you used last time,...
QualitySolicitors Parkinson Wright PMS Selection
Assisting the firm’s management to understand their requirements and the PMS market and to make an informed selection.
Beware of what’s in the Barrel
I was recently invited to speak at The Law Society’s Law Management Section conference. My topic was “Getting value from IT investments”. Quantifying the return on investment from IT projects is a minefield many of us have tried to address, but while those efforts are...
The Value of Unstructured Data
What is Unstructured Data? Unstructured is defined as “not formally organised in a set or conventional pattern”. At home, most of us save documents to either our Documents folder on the PC or to cloud storage products like Google Drive and Microsoft OneDrive. We can...
The Daunting Task of Changing Your Practice Management System
Law firms rarely change their PMS, doing so on average about every 15 to 20 years, and rightly so as the cost and effort involved is substantial. Furthermore, a firm can expect such a project to distract from the day-to-day operation of the firm and there will be...
LPM Legal IT Landscapes
We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the 2018 Legal IT Landscapes, research aimed specifically at mid-sized law firms. More than 80 firms responded to...
PMS Selection for Hunt & Coombs
Hunt & Coombs were using Envision, a product which had been made “end of life” by Thomson Reuters. Baskerville Drummond were engaged to support a critical PMS selection process by providing strategic advice on PMS solutions and vendors, identifying functional needs and undertaking a rigorous selection process.
DMS Selection & Implementation for Winckworth Sherwood
Winckworth Sherwood identified that existing SharePoint Document Management System (DMS) was no longer meeting the needs and expectations of a growing business. Baskerville Drummond were engaged to support a critical DMS selection process, provide strategic advice on Cloud SaaS delivery, and provide implementation services
Virtual IT Director – Debenhams Ottaway Case Study
We have acted as Debenhams Ottaway’s Virtual IT Director since 2015. This case study details our work in aligning IT with the business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks
Due Diligence When Selecting an IT Solution or Service Provider
In the context of this article Due Diligence is the careful examination of a company / solution and the evaluation of all associated risk before becoming involved in a contract or business arrangement. Why Due Diligence? Choosing a new IT solution or Service Provider...
The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions
I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found it to be very good. I moved back to iPhone when...
PMS selection project mentoring and support for Anthony Collins
We were engaged by leading Birmingham firm Anthony Collins to provide mentoring and support to their PMS replacement project group. This initial engagement was expanded to encompass :- Undertaking requirements gathering Creating the formal RTT document Supporting the...
PMS Selection for Ellisons Solicitors
We were engaged by leading East Anglian firm Ellison's Solicitors to advise on their PMS replacement project. We were bought in mid way through the project to add industry insight and guidance to the steering group. We undertook a review of the project approach and...
Document Management System Selection for Winckworth Sherwood
We were engaged by Winckworth Sherwood to assist with the firm’s selection of a new Document Management Solution. Our role was to undertake an independent review of the two leading solutions (iManage & NetDocuments) and to make recommendations as to the firms...
PMS Selection & IT Consultancy for Standley & Co
PMS Selection and IT Consultancy for Standley & Co A range of IT consultancy leading to a PMS selection project Executive Summary Client challenge: In late 2016 Standley & Co required strategic IT consultancy across several areas with a long-term plan to replace their...
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