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Phone System Obsolescence
If you are still using an in-house telephone system based on older technologies, then you need to be aware that BT will be making it obsolete over the next few years. However, the need to upgrade is an opportunity to rethink your entire communications strategy and to...
BUSTING THE BUZZWORDS – Ascending into the Cloud
As we trot, canter and then hopefully gallop through all the “Cloud” buzzwords, we will try to provide some context for their logical progression, and then the why’s and how’s of their evolution (yes, Darwin’s law applies to technology as well!) Last time, we focused...
BUSTING THE BUZZWORDS – a somewhat irreverent take on tech geek-speak
Every couple of years and applying Moore’s Law, with increasing frequency one of the giants of the tech industry (or their marketing teams) come up with a sexy sounding buzzword or acronym. Very quickly, the latest buzzword will then burn a blazing trail through the...
The Daunting Task of Changing Your Practice Management System
Law firms rarely change their PMS, doing so on average about every 15 to 20 years, and rightly so as the cost and effort involved is substantial. Furthermore, a firm can expect such a project to distract from the day-to-day operation of the firm and there will be...
Mergers and IT – Happily Ever After?
Mergers are increasingly common amongst law firms internationally and the UK is no exception. One source indicates that there were sixteen mergers affecting the UK top 100 firms in 2017 with a further four in the first quarter of 2018. There will of course have been...
Silly Business Processes
I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes delivered by IT...
LPM Legal IT Landscapes
We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the 2018 Legal IT Landscapes, research aimed specifically at mid-sized law firms. More than 80 firms responded to...
PMS Selection for Hunt & Coombs
Hunt & Coombs were using Envision, a product which had been made “end of life” by Thomson Reuters. Baskerville Drummond were engaged to support a critical PMS selection process by providing strategic advice on PMS solutions and vendors, identifying functional needs and undertaking a rigorous selection process.
DMS Selection & Implementation for Winckworth Sherwood
Winckworth Sherwood identified that existing SharePoint Document Management System (DMS) was no longer meeting the needs and expectations of a growing business. Baskerville Drummond were engaged to support a critical DMS selection process, provide strategic advice on Cloud SaaS delivery, and provide implementation services
Virtual IT Director – Debenhams Ottaway Case Study
We have acted as Debenhams Ottaway’s Virtual IT Director since 2015. This case study details our work in aligning IT with the business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks
Due Diligence When Selecting an IT Solution or Service Provider
In the context of this article Due Diligence is the careful examination of a company / solution and the evaluation of all associated risk before becoming involved in a contract or business arrangement. Why Due Diligence? Choosing a new IT solution or Service Provider...
IT Service Review for Stephens Scown
Following a recent change of IT suppliers Stephens Scown had suffered from several system outages. We were engaged to undertake a detailed review of Stephens Scown’s IT Service Hosting provision.
The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions
I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found it to be very good. I moved back to iPhone when...
IT Review & Strategy Development for Taylor & Emmett
IT Review & Strategy Development for Taylor & Emmet A full IT review leading to the development of an IT strategy Executive Summary Client challenge: Taylor & Emmet requested a full ‘root and branch’ review of their IT that would lead to an IT strategy. The review...
Merger Support for Veale Wasbrough Vizards
Merger Support for Veale Wasbrough Vizards Enabling the integration of another firm’s IT into VWV Executive Summary Client challenge: Veale Wasbrough Vizards was to merge with a smaller, £1M turn-over firm based in London. The project had the following challenges: The...
PMS selection project mentoring and support for Anthony Collins
We were engaged by leading Birmingham firm Anthony Collins to provide mentoring and support to their PMS replacement project group. This initial engagement was expanded to encompass :- Undertaking requirements gathering Creating the formal RTT document Supporting the...
PMS Selection for Ellisons Solicitors
We were engaged by leading East Anglian firm Ellison's Solicitors to advise on their PMS replacement project. We were bought in mid way through the project to add industry insight and guidance to the steering group. We undertook a review of the project approach and...
Document Management System Selection for Winckworth Sherwood
We were engaged by Winckworth Sherwood to assist with the firm’s selection of a new Document Management Solution. Our role was to undertake an independent review of the two leading solutions (iManage & NetDocuments) and to make recommendations as to the firms...
PMS Selection & IT Consultancy for Standley & Co
PMS Selection and IT Consultancy for Standley & Co A range of IT consultancy leading to a PMS selection project Executive Summary Client challenge: In late 2016 Standley & Co required strategic IT consultancy across several areas with a long-term plan to replace their...
IT Health Check & Office Move Support for Wilkin Chapman
Office Move Project for Wilkin Chapman LLP Advice and support for a major office move Executive Summary Client challenge: We were retained in October 2016 by Wilkin Chapman LLP, a large law firm based in Lincolnshire and East Yorkshire, to provide advice and support...
Held to Ransom
Ransomware is a type of malware (malicious software) designed to block access to a computer or its data unless a ‘ransom’ is paid. It might do this by locking your system or by encrypting your data. The ransomware typically enters a computer through a Trojan. An...
Telephone System Selection for Taylor & Emmet
Telephone System Selection for Taylor & Emmet Requirements analysis and supplier engagement to select a new telephone system Executive Summary Client challenge: We were retained by Taylor & Emmet to consider the need for a new telephone system. The scope of the...
Matthew, Arnold & Baldwin (MAB) Merger Project
It is always interesting to see how a project you are working on is reported in the press. In recent legal press it was reported that Matthew Arnold and Baldwin LLP (MAB) “Shuts its door” with the suggestion that Partners and their teams were fleeing as quickly as...
Recruitment Support for a Top 50 Law Firm
We were engaged by a Top 50 Law Firm to assist with the interview process for their new Head of IT Operations position. Our role was to assess the candidates from a technical and process viewpoint.
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