by David Baskerville | 2 Jul 2020 | Articles, Implement, Select, Support
“In professional services if you aren’t addressing technology you really don’t have a future”. A quote by KPMG at one of the last legal technology events I attended a lifetime ago…but it clearly stuck in my mind. And whilst the more successful professional services...
by David Baskerville | 17 Jun 2020 | Articles, Implement, Review
Over the last five to ten years, it has become normal to follow a cloud-first IT Strategy. This is particularly the case when considering telephone systems. The promise of a more robust platform on a ‘pay per user per month’ basis makes compelling business sense for...
by David Baskerville | 20 May 2020 | Articles, Review, Select, Support
As we see an ever-increasing stream of high-profile data breaches and regulatory fines Sean O’Brien, Director DVV Solutions, takes a look at one of the most common weak links in law firms’ data security and GDPR compliance programs – the risks posed by third parties...
by David Baskerville | 7 May 2020 | Articles, Implement, Select
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
by David Baskerville | 4 May 2020 | Articles, Implement, Select, Support
The following article is based on an interview I did for Extech Cloud back in August 2019. In this COVID-19 world it strikes me even more that the barriers of not wanting to change the status quo, feeling that staff need to be controlled and the fear of change have...
