by Nigel Stott | 20 May 2020 | Articles, M365, Select
In the first blog of a four-part series, we will take a detailed look at Microsoft 365 and what it has to offer for law firms. In 2011, Microsoft announced their Office 365 cloud-based product suite (as it was known then – it was only in April 2020 that Office...
by Kevin Goosman | 20 May 2020 | Advisory, Articles, Implement, Our Experience, Review, Select
Project type: Strategy development; project management; supplier selection for new hosted environment and practice management system; lockdown go-live Scope The project began in December 2018. At that time, Gotelee took its hosted IT environment and its...
by David Baskerville | 20 May 2020 | Articles, Review, Select, Support
As we see an ever-increasing stream of high-profile data breaches and regulatory fines Sean O’Brien, Director DVV Solutions, takes a look at one of the most common weak links in law firms’ data security and GDPR compliance programs – the risks posed by third parties...
by David Baskerville | 7 May 2020 | Articles, Implement, Select
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
by Kevin Goosman | 6 May 2020 | Articles, Finance, Implement, Review
Kevin Goosman, Associate at Baskerville Drummond Consulting Ltd, offers a perspective on the benefits of undertaking an independent IT review. It’s good practice to monitor and review all aspects of your business. But with IT change happening so quickly and technology...
by David Baskerville | 4 May 2020 | Articles, Implement, Select, Support
The following article is based on an interview I did for Extech Cloud back in August 2019. In this COVID-19 world it strikes me even more that the barriers of not wanting to change the status quo, feeling that staff need to be controlled and the fear of change have...