Hi, Finance – March 2021

Hi, Finance – March 2021

“I don’t understand why my firm is profitable and yet we always seem to be up against it with the Bank. We don’t want to be putting in more capital this year so what can we do now to get a grip on this?” Ultimately all a firm’s cash is generated from its fee income in...
WhatsApp privacy – Cause for concern?

WhatsApp privacy – Cause for concern?

The messaging app WhatsApp has recently hit the headlines due to privacy concerns, that have come about due to a recent change in its terms of service. Should this present a concern for law firms, however? We will look at the dynamics around this change and share our...
Playing with a straight bat

Playing with a straight bat

I had a call from a contact at a managed service provider (MSP) the other week. They had just lost a long-standing client to a competitor and were in a bit of a dilemma. Their customer had engaged a consultant to undertake a review and a competitive proposal process....
Stick or twist?

Stick or twist?

“In professional services if you aren’t addressing technology you really don’t have a future”. A quote by KPMG at one of the last legal technology events I attended a lifetime ago…but it clearly stuck in my mind. And whilst the more successful professional services...